Tell Us Who You Are
We serve different types of buyers worldwide. Select your role below to get a personalized experience — from product recommendations to tailored service packages.
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Who Are You?
Select the role that best describes you. We’ll tailor your browsing experience accordingly.
International Parts Distributor
Your primary buyer — imports and distributes Chinese truck parts across Africa, Middle East, Central Asia, and Southeast Asia. Orders frequently and in large volumes. Bulk Orders, BOM Lists, OEM Packaging, Price-Sensitive
✅Core Needs
- Stable supply with competitive pricing
- Accurate part number matching for cross-reference
- OEM/neutral packaging for re-branding
- Batch inquiry with BOM upload support
- Quick quote response (within 24h)
⚠️Pain Points
- Can’t confirm stock & lead time quickly — delays procurement
- Wrong parts shipped — wastes time and money on returns
- No BOM upload — back-and-forth emails for batch orders
🛤️Typical Journey
- Step 1 Upload BOM list or search by part number
- Step 2 Review specs, compatibility, and pricing
- Step 3 Submit batch inquiry → receive quote in 24h
- Step 4 Confirm order → OEM packaging & shipping
📖User Stories
- As a parts distributor, I want to search by part number or keyword so I can find products quickly.
- As a parts distributor, I want to see tech specs and compatible models so I can verify it matches my customer’s needs.
- As a parts distributor, I want to submit batch inquiries with BOM upload so I can reduce back-and-forth communication.
- I need to process 50+ part numbers in one inquiry. If I can’t upload a list, I’ll find another supplier who can.— Ahmed K., Distributor in Dubai
60%
Of total inquiries
$5K+
Avg. order value
3x/yr
Purchase frequency
BOM
Preferred inquiry type
Overseas Fleet Operator
Operates a fleet of 50+ commercial vehicles (FOTON, SHACMAN, DONGFENG). Needs regular supply of wear parts and maintenance components to minimize downtime. Recurring Orders, Vehicle-Specific, Reliability First, Long-term Partner
✅Core Needs
- Vehicle-model-specific part recommendations
- Common wear parts checklist by truck model
- Fast response & guaranteed delivery timeline
- Reliable quality with inspection certificates
- Long-term supply relationship & priority service
⚠️Pain Points
- Unfamiliar with Chinese parts market — worried about fakes
- Downtime is costly — delays directly impact revenue
- Needs expert guidance on which parts to stock for preventive maintenance
🛤️Typical Journey
- Step 1 Select truck model → view recommended wear parts list
- Step 2 Add items to inquiry list with quantity needed
- Step 3 Receive tailored quote with delivery timeline
- Step 4 Set up recurring order schedule with account manager
📖User Stories
- As a fleet operator, I want to input my vehicle models and get a recommended wear parts list so I can proactively manage maintenance.
- As a fleet operator, I want guaranteed delivery dates so I can plan my maintenance schedule without costly downtime.
- Every day a truck is off the road, I lose money. I need a supplier who delivers on time, every time. — James O., Fleet Manager in Nairobi
25%
Of total inquiries
$3K+
Avg. order value
6x/yr
Purchase frequency
Model
Preferred search type
Repair Shop Owner
Runs a local truck repair shop overseas. Orders parts less predictably but frequently. Values compatibility confirmation and fast shipping to keep customers’ vehicles on the road. Small Orders, High Frequency, Compatibility, Quick Ship
✅Core Needs
- Accurate compatibility confirmation before ordering
- Fast shipping — can’t keep customers waiting
- Real product photos and spec details for verification
- Trustworthy quality — one bad part = lost customer
⚠️Pain Points
- Long wait times — vehicle sits in shop, customer angry
- Wrong size / model shipped — can’t use the part, wastes money
- Small orders get low priority from big suppliers
🛤️Typical Journey
- Step 1 Browse product catalog → filter by truck brand
- Step 2 Check specs, photos & compatible models carefully
- Step 3 Submit inquiry with vehicle details for confirmation
- Step 4 Receive verified quote → place order → fast delivery
📖User Stories
- As a repair shop owner, I want to see detailed specs and packaging photos so I can confirm the part is exactly what I need before ordering.
- As a repair shop owner, I want fast shipping options so my customer’s vehicle isn’t sitting in the shop for weeks.
- If the part doesn’t fit, I eat the cost. I need to see the specs and know it’s compatible before I click “order”. — Carlos M., Shop Owner in Lima
10%
Of total inquiries
$800
Avg. order value
12x/yr
Purchase frequency
Specs
Key decision factor
New Market Entrant
Previously sourced European or Japanese brands. Now exploring Chinese truck parts as a cost-effective alternative. Unfamiliar with brands, supply chains, and quality standards. Guidance Needed, Brand Comparison, Market Education, Trust Building
✅Core Needs
- Market overview — which Chinese brands fit their region
- Brand comparison and quality assurance proof
- Step-by-step onboarding with a dedicated contact
- Sample order capability to test quality before committing
⚠️Pain Points
- Don’t know which brands/models are suitable for their market
- Fear of quality issues — “Are Chinese parts reliable?”
- Complex supply chain — don’t know where to start
🛤️Typical Journey
- Step 1 Explore “New Buyer Guide” → learn about Chinese truck brands
- Step 2 Compare brands by market, price & quality tier
- Step 3 Request sample order → verify quality firsthand
- Step 4 Get assigned a dedicated account manager for ongoing support
📖User Stories
- As a new market entrant, I want to understand the strengths and market fit of each Chinese truck brand so I can make the right sourcing decisions.
- As a new market entrant, I want to order samples before committing to large orders so I can verify quality firsthand.
- I’ve always bought European. I’m interested in Chinese parts for the price, but I need someone to hold my hand at first. — Stefan P., Importer in Bucharest
5%
Of total inquiries
$1.5K
Avg. first order
1x
Initial purchase
Guide
Most needed resource
About our services
Quick Entry — Start From Here
Based on your role, here’s the fastest way to get what you need:
Distributors
Upload your BOM list and get a batch quote within 24 hours
Fleet Operators
Tell us your truck models and get a recommended wear parts list
Repair Shops
Browse catalog with detailed specs and compatibility check
New Entrants
Get a free market guide and brand comparison report